Privacy Policy

Information You Provide

When you make a purchase or contact us, we collect:

• Name and contact information (email, phone, address)
• Billing and shipping addresses
• Payment information (processed securely by Stripe)
• Order history and preferences
• Communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and general location
• Pages visited and time spent on our site
• Referring website or source

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and requests
• Improve our website and products
• Prevent fraud and protect our business
• Send marketing communications (with your consent, and you can opt out at any time)

We do not sell your personal information. We may share your information with:

• Service providers: Companies that help us operate our business (payment processing, shipping, email services)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, sale, or acquisition

We use cookies and similar technologies to improve your experience on our website. Cookies are small files stored on your device that help us:

• Remember your preferences and cart contents
• Understand how you use our website
• Provide relevant content and improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect some website functionality.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption for secure data transmission. Payment processing is handled by Stripe, a PCI-compliant payment processor.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Opting out of marketing communications

To exercise these rights, please contact us at david@bambooaccents.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any website you visit.

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us: